Introduction

At pickiox.com , we strive to deliver your purchase as quickly and affordably as possible. We offer a range of shipping options to ensure you receive your items on your schedule.

Shipping Process

Our shipping process is divided into 3 parts: Handling Time and Transit Time, and Total Delivery Time

  1. Handling Time: 1 to 2 business days (Monday – Friday).
  2. Transit Time: 5 to 7 business days (Monday – Friday).
  3. Total delivery time: 6-9 business days

Order Cut-off Time

5:00 PM (GMT-05:00) Eastern Standard Time (New York)

Courier Name

FedEx and USPS

Shipping Fee

We offer Free Shipping on all orders over $199. For orders under $199, a flat shipping rate of $7.99 will be applied

Order Tracking

Once your order is shipped, you will receive a tracking number to monitor your shipment in real time.

The item has never been received.

Customers can contact us by email if they have never received the item. We will contact our shipping department and delivery agent to find out the status of the product.

Undelivered packages

Undelivered packages incur a fee for shipping and handling. Please note the storage period of seven days. Fees are charged thereafter. Unpaid charges are forwarded to a debt collection service.

Delivery delays

In the event of delivery delays, we will contact you as soon as possible. We aim to deliver your order as quickly as possible. Extensive delays entitle you to cancel your purchase.

Changes to the delivery address

If you need to change the shipping address after the order has been shipped, please contact us directly as soon as possible. Please note that address changes may not always be possible, depending on the stage of delivery.

Incorrect address

If your order is returned to us due to an incorrect address provided at checkout, you will be responsible for any additional shipping costs

Contact Us

Business Name: pickiox.com

Phone Number:  +1(909) 789-2537 

Support Email: contact@pickiox.com

Business Address: 8922 I Ave Apt 5,Hesperia, CA, 92345, United States

Business Days: Monday – Friday, 9 AM – 5 PM