Payment Methods

Pickiox Payment Methods and Security Policy

Thank you for shopping with Pickiox. We are committed to providing a secure, smooth, and transparent checkout experience. Please carefully review our accepted payment methods, security measures, payment confirmation details, and additional information outlined below.

Accepted Payment Methods

To ensure convenient and secure transactions, Pickiox accepts the following widely trusted payment methods:

  • PayPal: Fast, secure, and reliable. PayPal offers enhanced buyer protection and swift payment processing.

  • Stripe: A globally recognized and secure payment gateway that facilitates easy credit and debit card payments with advanced encryption for maximum security. Customer credit card payment via Stripe. and pay with PayPal or credit card via MeshCheckout.

Payment Security

At Pickiox, your payment security is our highest priority. We utilize industry-leading encryption technology (SSL encryption) to safeguard your personal and financial information during the checkout process.

  • Data Protection: All transactions are securely encrypted to ensure sensitive payment details are never compromised.

  • PCI Compliance: Our payment processing partners, PayPal and Stripe, strictly adhere to Payment Card Industry Data Security Standards (PCI-DSS), providing an additional layer of security and ensuring your peace of mind.

  • Privacy Commitment: Pickiox respects your privacy and never shares or sells your personal or financial data. All information collected during checkout is used strictly to fulfill your order and enhance your shopping experience.

  • Information Storage: Pickiox does not store your full payment information. Partial payment details are securely stored with your consent and strictly for the purposes of transaction verification and customer support.

Payment Process and Confirmation

We strive for a transparent and effortless payment process:

Step-by-Step Payment Process:

  1. After adding items to your cart, proceed to checkout.

  2. Select your preferred payment method (PayPal or Stripe).

  3. Enter necessary payment information securely.

  4. Review your order carefully before finalizing your purchase.

  5. Submit your payment.

Payment Confirmation:

  • Upon successful payment processing, you will immediately receive an order confirmation email detailing your purchase.

  • If you do not receive an email within 24 hours, please contact our customer support at contact@pickiox.com for prompt assistance.

Troubleshooting Payment Issues

If you experience difficulty completing your payment:

  • Ensure your billing information matches the details associated with your chosen payment method.

  • Confirm your card details or PayPal account are accurate and current.

  • Contact your financial institution if your transaction is repeatedly declined.

Should you continue encountering issues, our dedicated customer support team is ready to assist you promptly.

Refunds for Payment Issues

If an error or issue occurs with your payment, causing unintended charges or duplicate payments, Pickiox commits to promptly addressing and resolving the matter. Refunds due to payment errors typically reflect in your original payment method within 3–5 business days after confirmation from our support team.

Payment Verification and Declined Transactions

Pickiox may occasionally verify payment details to protect against fraud and enhance security. If your transaction is declined or flagged for verification:

  • Our support team will promptly contact you via email or phone to request necessary verification.

  • Transactions consistently declined by your financial institution will be canceled, and you will be notified accordingly.

Limits and Fees

  • Pickiox does not impose any hidden fees or additional charges for processing payments. However, your financial institution may charge transaction fees or currency conversion fees if applicable.

  • Currently, there is no minimum or maximum payment limit for transactions processed through Pickiox.

Additional Information and Clarity

  • Currency: All transactions on Pickiox are processed in US Dollars (USD).

  • Invoice Availability: Detailed invoices and receipts are automatically emailed to you upon successful transaction completion.

Customer Support

Pickiox is committed to providing exceptional service and support. For any inquiries or assistance regarding payments, please contact our customer support team:

Website Name: pickiox.com

Address: 21506 S Ellsworth Lp Rd, Queen Creek, AZ 85142, United States

Email: contact@pickiox.com

Phone: +1 (480) 783-3316 

Contact Form: Click here

Business Hours: We are available Monday – Friday 8:00 AM to 5:00 PM (Mountain Standard Time, MST) to assist you with any inquiries.

Response Time: Our dedicated customer service team strives to respond to all inquiries within 12 hours during business days, ensuring prompt and reliable support.

Your satisfaction and security are our highest priorities. Thank you for choosing Pickiox!